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PRIVACY POLICY

Last updated: 4 January 2025

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1. Introduction​

Bersoni Custom Drums ("Bersoni," "we," "our," or "us") is an independent business dedicated to crafting high-quality custom drums. Our website, www.bersonicustomdrums.com (the "Site"), serves to showcase our drum-making process, display available and sold drums, and provide a platform for enquiries. This Privacy Policy explains how we collect, use, and protect your personal data. By using the Site, you agree to the collection and use of information in accordance with this policy.

 

2. Information We Collect​

We only collect the following information when you use our "Contact Us" form:

  • Name: The name you provide when filling out the contact form.

  • Email Address: The email address you provide so we can respond to your enquiry.

  • Message: Any additional information you include in your message.

 

3. How We Use Your Information​

The information collected through the "Contact Me" form is used solely for the following purposes:

  • To Respond to Enquiries: We use your name and email address to reply to any questions or messages you send us.

  • To Improve Our Service: We may use feedback from your messages to enhance our website and services.

 

4. Legal Basis for Processing Your Data​

We process your personal data based on the following legal grounds:

  • Consent: By submitting the contact form, you consent to us processing your data for the purposes stated above.

  • Legitimate Interests: We have a legitimate interest in maintaining our business operations and improving our services based on user feedback.

 

5. Cookies and Tracking Technologies​

We use cookies and similar tracking technologies to improve user experience and analyse site performance. For more information, please refer to our Cookie Policy.

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6. Website Hosting and Third-Party Services

Our website is hosted by Wix.com Ltd. ("Wix"), a third-party service provider. Wix provides us with the online platform that allows us to present our services to you. Your data may be stored through Wix's data storage, databases, and the general Wix applications. They store your data on secure servers behind a firewall.

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For more information on how Wix handles your personal data, please review the Wix Privacy Policy.

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7. Email Service Providers

We use Google Workspace, facilitated through Wix.com, as our third-party provider for business email services. This service may process personal data contained in email communications, such as names, email addresses, and other contact information. Google Workspace adheres to strict data protection and security standards, including encryption and compliance with applicable privacy laws. For more information, please refer to the Google Privacy Policy.

 

8. Sharing Your Information

We do not share, sell, or rent your personal data to any third parties. The information you provide is used exclusively by Bersoni Custom Drums for the purposes described above.

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9. Your Data Protection Rights

Under the UK GDPR and the Data Protection Act 2018, you have the following rights regarding the personal data we hold about you:

  • Access: You can request a copy of the personal data we hold about you.

  • Rectification: You can request that we correct any inaccuracies in your data.

  • Erasure: You can request that we delete your data, under certain conditions.

  • Restriction of Processing: You can request that we limit how we use your data, under certain conditions.

  • Data Portability: You can request that we transfer your data to another organisation, or directly to you, under certain conditions.

  • Objection: You can object to our processing of your data, under certain conditions.

 

To exercise any of these rights, please contact us at info@bersonicustomdrums.com. 

 

10. Data Security

We take reasonable measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of online transmission is completely secure, and we cannot guarantee absolute security.

 

11. Data Retention

We retain your personal data only for as long as necessary to respond to your enquiries. Once your enquiry has been addressed, we will securely delete your personal data unless we are required by law to retain it for a longer period.

 

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

14. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Jon Ibberson, Data Controller and Privacy Officer
info@bersonicustomdrums.com.

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