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PRIVACY POLICY
Last updated: 28 October 2025

 

1. Introduction

Bersoni Custom Drums ("Bersoni," "we," "our," or "us") is an independent business dedicated to crafting high-quality custom drums. 

 

Our website, www.bersonicustomdrums.com (the "Site"), serves to showcase our drum-making process, display available and sold drums, and provide a platform for enquiries. This Privacy Policy explains how we collect, use, and protect your personal data. By using the Site, you agree to the collection and use of information in accordance with this policy.

 

2. Information We Collect

We collect personal data in the following ways:

  • Contact Form

  • Name

  • Email address

  • Message content

 

Payment Links/Invoices (via SumUp):
When you make a purchase using a payment link or invoice issued by Bersoni Custom Drums through SumUp, we may collect:

  • Name and billing address

  • Email address

  • Any other information necessary to issue the invoice

Important: Card or bank details are handled entirely by SumUp. Bersoni Custom Drums does not store or have access to your full payment card information.

 

3. How We Use Your Information

Your information is used solely for the following purposes:

  • To respond to enquiries submitted via the contact form

  • To process payments and issue invoices for purchases via SumUp

  • To communicate with you regarding your order or enquiry

  • To maintain accurate business records and comply with legal obligations

  • To improve our services based on feedback

 

4. Legal Basis for Processing Your Data

We process personal data on the following grounds:

  • Consent: By submitting a contact form or providing information for payment, you consent to us processing your data as described.

  • Legitimate Interests: We have a legitimate interest in maintaining our business operations, processing orders, and improving our services based on user feedback.

  • Contractual Necessity: Personal data provided for payment processing is necessary to fulfil our contract with you (i.e., to complete your purchase).

 

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyse site performance. For more information, please refer to our Cookie Policy.

 

6. Website Hosting and Third-Party Services

Our website is hosted by Wix.com Ltd. ("Wix"), a third-party service provider. Wix provides us with the online platform that allows us to present our services to you. Your data may be stored through Wix's data storage, databases, and the general Wix applications. They store your data on secure servers behind a firewall.

 

For more information on how Wix handles your personal data, please review the Wix Privacy Policy.

 

7. Email Service Providers

We use Google Workspace via Wix for business email services. This may process personal data contained in email communications, including names and email addresses. Google Workspace adheres to strict data protection and security standards. See the Google Privacy Policy for details.

 

8. Payment Processing

All payments for purchases via Bersoni Custom Drums are handled securely through SumUp (see SumUp Privacy Policy).

  • Payment data (card or bank details) is managed entirely by SumUp and is not stored by Bersoni Custom Drums.

  • We may retain minimal billing information (name, email, address) to issue invoices, confirm payments, and manage orders.

  • Payment information is only shared with SumUp for processing purposes.

 

9. Sharing Your Information

We do not sell or rent your personal data. Information may be shared only with third parties strictly as necessary to provide our services, including:

  • SumUp, for payment processing

  • Wix, for website hosting and data storage

  • Google Workspace, for email communications

 

10. Your Data Protection Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

  • Access your personal data

  • Rectify inaccuracies

  • Request erasure of your data under certain conditions

  • Restrict processing under certain conditions

  • Data portability

  • Object to processing under certain conditions

To exercise any rights, contact: info@bersonicustomdrums.com 

 

11. Data Security

We take reasonable measures to protect your data from unauthorised access or disclosure. No online transmission is 100% secure; we cannot guarantee absolute security.

 

12. Data Retention

Contact form information is retained only as long as necessary to respond to your enquiry.

Payment-related data (billing info) is retained as needed to process your purchase and comply with legal obligations (e.g., accounting, tax records).

 

13. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices; please read their privacy policies.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

15. Contact Us

For any questions about this Privacy Policy or your personal data, please contact:

Jon Ibberson, Data Controller and Privacy Officer info@bersonicustomdrums.com 

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